The Technology We Use

1. Extensive search options: Apartments.com offers a wide range of filters to narrow down your search based on your preferences, such as location, price range, number of bedrooms/bathrooms, and amenities. This saves you time by showing you only the listings that suit your needs.

2. Detailed listings: Each apartment listing on Apartments.com provides comprehensive information, including photos, floor plans, amenities, and important details about the property. You can compare multiple options side by side to determine which meets your requirements.

3. Verified reviews: The platform allows renters to leave reviews and ratings for the apartments they have lived in, helping you make informed decisions. This feedback can give you insights into the management, maintenance, and overall living experience at a particular property.

4. Virtual tours and 3D walkthroughs: Apartments.com offers virtual tours and 3D walkthroughs for many properties, enabling you to explore different apartments from the comfort of your own home. This is especially helpful if you're unable to visit a property in person or if you're relocating to a new city.

5. Alerts and notifications: By creating an account on Apartments.com, you can set up alerts for new listings that match your preferences. This way, you'll be notified as soon as a new apartment becomes available, ensuring you don't miss out on any opportunities.

6. Support and resources: Apartments.com provides various resources and guides to assist you throughout the renting process. From moving tips to lease agreements, you can find helpful information to navigate the rental process smoothly.

Overall, Apartments.com simplifies the apartment hunting process by offering a user-friendly platform with extensive search options, detailed listings, virtual tours, tenant reviews, and useful resources. It's a valuable tool to help you find and secure your dream apartment.

At Northeast we have spent years hammering out a very process driven, and proven application process:

1. Application form: Start by having potential tenants fill out a detailed application form that collects essential information such as their contact details, employment history, income, rental history, and references.

2. Employment and income verification: Verify the applicant's employment by contacting their employer to confirm their position, income, and job stability. Request pay stubs or income documentation to ensure they meet the income requirements set for the rental property. Not only are we verifying this but also cross checking a tenants application with their boss, verifying who their boss is. Most importantly, we are asking if the tenant is on any step of discipline. We do not want to be renting to someone who has already run the risk of loosing their employment. 

3. Rental history check: Contact the applicant's previous landlords or property management companies to confirm their rental history, payment punctuality, and any previous issues such as eviction or property damage. We also abide by the 3:1 rule, a renter must make a minimum of 3 X the rent to be considered. There are some, however few, exceptions to this rule. 

4. Credit check: Request permission from the applicant to conduct a credit check. This will allow you to assess their financial responsibility, whether they have a history of late payments, outstanding debts, or any financial red flags that may impact their ability to pay rent on time.

5. Criminal background check: Conduct a criminal background check to ensure the potential tenant does not have a history of violent or disruptive behavior. This step is essential for the safety and well-being of other tenants in the building.

6. Reference check: Contact the personal and professional references provided by the applicant to gather additional insights into their character, reliability, and ability to maintain positive relationships. This process is a key point, we make it very clear to our tenants that we will NOT move forward with their application, regardless how strong, if their references do not circle back with us. 

7. Interview or meeting: Schedule an in-person or virtual meeting with the prospective tenant to discuss their application, ask any clarifying questions, and get a sense of their personality and demeanor.

8. Evaluate overall fit: Consider the applicant's overall suitability for the rental property, taking into account factors such as their income, rental history, creditworthiness, and references. Assess whether they align with the property's specific requirements and the expectations of other tenants.

9. Decision-making: Based on the gathered information, carefully evaluate each applicant and decide whether to approve or decline their tenancy application. This decision should be based on objective criteria and adhere to fair housing regulations to avoid any discriminatory practices.

Remember, it's important to conduct tenant screenings consistently and fairly for all applicants to ensure a transparent and equitable process. By conducting an in-depth tenant screening, you can significantly reduce the risk of renting to unreliable tenants and help maintain a positive and secure rental environment.

10. Online presence scrub: to put it simply, one of the final stages of our screening process is using social media to get a better snapshot of who the prospective tenants are. This step has proven itself to be vital to our process, while not every tenants online presence is as vast as others. We do at least search for them and see who exactly were renting your property t

Here at Northeast Property Management we use an online system called Buildium.

Buildium is a comprehensive property management software program designed to assist property managers and landlords in efficiently managing their rental properties. It offers a range of features and tools to streamline various aspects of property management. Here's an overview of the Buildium program:

1. Property and tenant management: Buildium allows users to easily track and manage their properties and tenants. It provides a centralized platform to store all relevant property details, lease agreements, tenant information, and maintenance requests.

2. Rent and financial management: With Buildium, property managers can handle rent collection and financial transactions seamlessly. It enables landlords to set up automatic rent payments, generate and distribute tenant invoices, track expenses, and generate financial reports.

3. Online rental applications and tenant screening: Buildium offers an online application process that allows prospective tenants to apply for a rental property directly through the software. It also provides tenant screening services, including credit checks, criminal background checks, and rental history verification.

4. Maintenance and work order management: The program assists property managers in efficiently handling maintenance requests and work orders. It allows tenants to submit maintenance requests online, enabling property managers to track and prioritize tasks, communicate with vendors, and ensure timely resolution of issues.

5. Online portals and communication: Buildium provides online portals for property owners, tenants, and vendors. These portals facilitate communication, allowing property owners to access financial reports, tenants to view rental payment history, and vendors to receive work orders and submit invoices.

6. Reporting and analytics: Buildium offers robust reporting capabilities, providing property managers with insights into property performance, financial metrics, occupancy rates, and more. These reports help in making informed decisions and evaluating the profitability of rental properties.

7. Mobile app: Buildium offers a mobile app for property managers, allowing them to access important property information, communicate with tenants, view financial data, and manage tasks on the go.

8. Integration and automation: Buildium integrates with various third-party tools and services, such as accounting software and online payment processors, to streamline workflows and automate repetitive tasks.

Overall, Buildium is designed to simplify and streamline property management processes, from tenant screening and rent collection to maintenance management and financial reporting. It offers a comprehensive set of features to help property managers effectively manage their rental properties and provide a smooth experience for both landlords and tenants.

 Buildium's maintenance request feature. Buildium offers a user-friendly platform to manage maintenance requests efficiently. Here are the steps involved in handling maintenance requests through Buildium:

1. Maintenance request submission: Tenants can submit maintenance requests directly through the Buildium tenant portal or mobile app. They can provide details about the issue, including a description, location, and any accompanying photos or videos.

2. Tracking and prioritization: Once a maintenance request is submitted, it is logged into the Buildium system. Property managers can access these requests from their account dashboard, where they can track and prioritize them based on urgency or severity.

3. Communications and updates: Buildium allows property managers to communicate with tenants regarding maintenance requests through the platform. Property managers can provide updates on the progress of the request, schedule appointments, and discuss any additional information needed.

4. Assigning work orders: Property managers can assign work orders to internal maintenance staff or external vendors directly through Buildium. This ensures that the right professionals are notified and can promptly address the maintenance issue.

5. Vendor communication: Buildium enables property managers to communicate with vendors or contractors responsible for resolving maintenance issues. Whether it's providing additional details, sharing instructions, or discussing the estimated timeline, all communication can be done within the platform.

6. Workflow management: Buildium helps property managers streamline their maintenance workflow. They can set reminders, create task lists, and track the progress of each maintenance request to ensure timely resolution.

7. Documentation and history: All maintenance requests and related communication are logged in the system, creating a comprehensive history of each request. This documentation is valuable for future reference, auditing, or resolving any disputes.

8. Reporting and analytics: Buildium offers reporting and analytics features, allowing property managers to analyze maintenance trends, review vendor performance, and identify common issues to improve property maintenance strategies.

By leveraging Buildium's maintenance request feature, property managers can efficiently manage and resolve maintenance issues, improve tenant satisfaction, and maintain the overall condition of their rental properties.

We stay up-to-date on all relevant laws and regulations to ensure that your property is always in compliance. In the rare case of an eviction, we handle the entire process in a professional and efficient manner.

We understand that emergencies can happen at any time. That's why we have a dedicated team available 24/7 to handle any urgent issues that arise with your property.